Yellow Cross
  • COVID-19 Certification for Your Industry
    Post-Pandemic Solutions

    Get Certified Now

Certification and education for your industry


Oil & Gas

Meet Don, a Health and Safety Officer for the oil and gas industry.

Since the start of COVID-19 Don has been dealing with fear and concerns for his employees and the management of the company to make sure that everyone remains safe, healthy and operational.

Don fields regular questions: "I'm vaccinated, do these rules apply to me? Do other companies have these specific regulations, too?"

As he walks around the work site he witnesses employees not wearing their mask properly, crew showing up with possible symptoms, yet claiming that they are well, or Don will get a report from a colleague stating that there's an industry-wide problem regarding COVID-19.

Don is left wondering how to solve these issues. Do we need to be certified? Is there a training program that's available that's easy to implement? What are my colleagues doing about this? What are we liable for?


We helped Don get the training and certification he needs to provide certainty for his facilities, let's get you covered, too.
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Restaurant & Food Service

Meet Maria, she owns the third-largest catering business in her City. Maria was one of the fortunate ones, with her business growing 5% over last year's earnings in the same time period. While she has been busier, she is also encountering much more uncertainty within the company and within the catering business in general. Maria decided to pivot into offering exclusive online events that tantalize her customer base; attracting new customers in the process. 


Maria is now faced with the prospect of doing more in-person catering gigs and is faced with the dilemma of making sure that nothing goes wrong, especially when it comes to infection control and prevention. “Reputation is everything in this business” exclaims Maria, so she needs a way to prove to her customers that they are safe in their operations.
This is where Yellow Cross comes in.
With a web branding package, Signage and even Yellow Cross certified name tags, Maria can ensure her customers and her staff that they've done their utmost to keep everyone safe.
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Travel & Tourism

Meet Janet, owner of a cozy bed & breakfast in a small town on Vancouver Island, Canada. This town has been devastated by the lack of tourism over the past year and a half. Sales are down by 88% and she had to let go of 60% of her staff. 


As peak season is approaches and government travel restrictions are being lifted, Janet is excited and trepidatious for the coming tourist season. However, she sees these major concerns:

  •  How can I get my staff back and trained in a timely fashion for the influx of customer bookings?

  •  Do my employees/staff have the ability and are they trained adequately enough that my business, my employees and my customers are protected and covered, especially when it comes to health and safety measures?

  •  How will I visually show my customers that we have taken the necessary precautions to keep them safe?

  • How do I have my customers feel safe at my establishment?

  •  What happens if COVID-19 cases rise again? Will we be forced to close in the middle of peak season?


This is where Yellow Cross comes in with its certification program, providing education and certification for the business and the possibility of a partnership with a Yellow Cross Membership. Opening up the option of having our Yellow Cross members travel and shop with confidence at your establishment.

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Care Facilities

Meet Lee, owner of a chain of care facilities. 


Lee has quite the predicament on his hands... not only is he responsible for the patience in his care facilities as well as his employees, but he is also now facing the dilemma of how to:
  • Communicate with family members of his care patients 
  • Implementing all the government regulations and care facility protocols required for families to be able to visit their loved ones. 


With staff schedules, responding to emails, fielding phone calls and staying on top of standard operations, Lee has got his hands full.

With the help of Yellow Cross, Lee now provides quality customer service to his patients and their beloved family members, by offering our education and certification program. This way, when a care facility receives visitors  they are fully aware of the protocols and expectations regarding infection control and prevention. 
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How the program works

Step 1) Education & Certification

All members of a business or organization receives education & certification on infection prevention & control understanding with a specific focus on COVID-19

Step 2) Operational Protocols

Managers are additionally trained on operational protocols, understanding how to manage day-to-day procedures.

Step 3) Compliance Tracking

Yellow Cross has built-in compliance measures to keep track of day-to-day recordings. This safeguards against liability issues.

Step 4) Public Signage

This is a great place to let your visitors know who you are. Add useful information that your users may find interesting. What makes you stand out? Why you do what you do? What is your passion? Here is where you can just let go, and allow us to take care of it.

Comprehensive COVID-19 Infection Control & Prevention Program

The Comprehensive COVID-19 Infection Control & Prevention Program is specifically designed for businesses, organizations and institutions. It provides hospital-grade education and operational protocols for running your business during and post pandemic. Given that the majority of COVID-19 programs available just barely meet the requirements to operate, this program truly stands above the rest. This program will establish that your business has done its utmost in due-diligence regarding the well-being of its staff and customers.

Module 1: Bacteria, viruses, and how our immune systems defenses work

Module 1: Bacteria, viruses, and how our immune systems defenses work

  1. Bacteria & viruses
  2. Your immune system response to viruses
  3. Corona viruses
  4. COVID-19 & transmission
  5. Signs, symptoms, & what to do
Module 2: Virus transmission basics and what you can do to stop it

Module 2: Virus transmission basics and what you can do to stop it

  1. How does a virus spread in the community?
  2. How does a virus spread in your home?
  3. The importance of washing your hands
  4. The importance of avoiding touching your face
  5. Hand hygiene & the sterile technique
  6. How to properly wash your hands as per the sterile techniques
  7. The science behind proper hand hygiene
  8. What is soap actually doing?
  9. What is hand sanitizer actually doing?
  10. Hand hygiene, the sterile techniques and reducing the virus spread in your home
  11. Physical distancing concepts & practices
  12. The use of a mask
  13. The use of gloves


Module 3: Infection control & prevention & your workplace

Module 3: Infection Control & Prevention & Your Workplace

  1. Circumstances where workers should not be at work
  2. How to stay safe at work
  3. The science behind hand hygiene at work
  4. Yellow cross signage in your workplace
  5. Intro to environmental cleaning
  6. High-touch environmental surfaces
  7. How to clean & disinfect
  8. Surface cleaners & disinfectants
  9. Disinfectant wipes & & when to use them
  10. Cleaning and disinfection of electronic IT equipment
  11. Safe storage of cleaning products
  12. Best practices for infection prevention and control: cleaning and disinfecting in your workplace
  13. Designated responsibility for cleaning in your cleaning procedure
  14. Transport vehicles
  15. Personal phones
  16. Plexiglass & sneeze shields
  17. Ensuring customer compliance with your business cleanliness
  18. What to do if you become sick at our outside of your workplace
  19. What to do if you have been exposed to COVID-19 outside of work
  20. Breaks and employee interaction
  21. Work uniform consideration
  22. Workplace safety and the labor code
Module 4: Implementation & streamlining of operational procedures to ensure staff and customer safety
  1. Employer responsibilities 
  2. Creating your COVID-19 safety plan
  3. How to create your site specific cleaning & disinfection procedure
  4. Checklist for enhanced cleaning & disinfection procedure
  5. Checklist for safe storage of environmental cleaning products
  6. Checklist for staff training of environmental cleaning & disinfection
  7. Enhanced daily staff self-screening questionnaire
  8. How to determine maximum occupancy while maintaining physical distancing
  9. Uniforms & laundry
  10. First aid attendant considerations
  11. WHMIS education & training considerations
  12. Choosing cleaning & disinfection supplies
  13. Compliance to Certified SAFE accreditation standards and customer complaints


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